Introduction to Mediation & Negotiation Practice
This course introduces the foundational principles of mediation and negotiation as alternative dispute resolution tools. It combines theory with role-play exercises to develop participants’ communication and conflict management skills.
Learning Objectives:
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Learn the mediation process and roles of parties
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Understand negotiation strategies and interest-based discussions
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Build emotional intelligence and listening skills
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Key Skills:
Mediation, negotiation, communication, conflict resolution
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Who Should Attend:
Law students, HR professionals, corporate managers, social workers
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Duration: 1 Day
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Certification: IIDRC EDGE Certificate