The Mediation Lab
A Flagship Skill-building Workshop On Practical Mediation Training.
An evidence-driven approach to mastering mediation process, communication, and decision dynamics.
Instructor: The Arbitration Training
What You’ll Learn
This workshop is built for professionals across industries legal, corporate, HR, operations, compliance, finance, healthcare, and public administration who want to handle conflict with greater clarity and confidence, using methods that go beyond instinct.
In the opening module, participants learn the essential building blocks of mediation: how the process works, the statutory framework under the Mediation Act 2023, and the core skills that underpin effective dispute resolution.
The next phase moves into applied practice. Through structured simulations, guided analysis, and faculty-led feedback, participants learn how to manage communication, read dynamics, and guide parties through decision-making in real-world scenarios.
The final segment prepares participants to lead mediation confidently — understanding when mediation is appropriate, how to structure the process, and how to navigate workplace and commercial disputes with precision.
Applied Learning Component
Participants work through practical case studies drawn from workplace, commercial, and interpersonal disputes.
They also participate in simulation exercises designed to strengthen analysis, process management, and negotiation handling under pressure.
The concluding assessment brings everything together: understanding conflict patterns, applying mediation strategy, and demonstrating the ability to conduct a structured mediation from start to finish.
Skills You’ll Gain
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Active listening
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Reframing
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Diagnostic questioning
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Managing emotion and
de-escalation -
Interest-based analysis
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Option development
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Process management
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Impartial facilitation
Details to know
Digital Certificate + Taught In English
Top Companies Known for Using These Skills
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Google
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Microsoft
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Amazon
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Tata Group
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Infosys
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HCL
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Delloitte
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IBM
Advance your subject-matter expertise
- Build real expertise in mediation and conflict resolution
- Gain skills that organisations actively look for across industries
- Learn through guided simulations and practical, case-based exercises
- Strengthen your understanding of how disputes actually unfold and how to manage them
- Earn a recognised certificate that signals capability, not just attendance
Modules
Foundations of the Mediation Act, 2023
A crisp walkthrough of the law, its purpose, and how it shapes modern mediation practice. Participants understand mediator qualifications, institutional vs ad-hoc models, and the enforcement framework. This module grounds them in the legal and procedural basics they need before touching real cases.
Case Clinic: Applying Concepts to Real Disputes
Participants analyse commercial, workplace, and contractual scenarios to understand how disputes actually unfold. This module trains them to identify issues, interests, and processes through structured group work and guided faculty discussion.
Live Dispute Example & Challenge Round
A real mediation story is broken down step-by-step to demonstrate approach, strategy, and decision-making. This is followed by quick dilemma rounds that test neutrality, ethics, and strategic judgement — sharpening instincts required in real practice.
Practical Takeaways, Skills Integration & Certification
Participants consolidate their learnings, map best practices, and understand how to apply mediation skills across professional environments. The workshop closes with discussion, reflection, and certification acknowledging their achievement.
Recommended Courses
The Arbitration Training
The Mediation Lab
Arbitration Training: Foundations & Practical Skills
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Facets of Arbitration: Emergency Arbitration and Interim Measures
From Award to Recovery: Strategy & Execution in Arbitration Enforcement
International Commercial Arbitration: Law & Practice
Practical Understanding of Domestic Commercial Arbitration
Introduction to Mediation & Negotiation Practice
Mediation Advocacy for Counsel
Understanding Institutional Arbitration
International Arbitration Legal Framework
Tech, Data & AI Disputes in Arbitration
Financial Disputes and Institutional Arbitration
Certified Tribunal Secretary Programme: Practice, Ethics & Case Management
ODR & Technology in Arbitration: Tools for Digital Dispute Resolution
Testimonials
Frequently asked questions
Who is this workshop meant for?
Law students, young lawyers, in-house teams, HR professionals, and anyone who works with workplace or commercial conflict and wants structured, practical mediation skills.
Do I need prior knowledge of mediation or ADR?
No. The workshop starts with fundamentals of the Mediation Act, 2023 and builds up to real-case application. Beginners and early practitioners both benefit.
Who is this workshop meant for?
Law students, young lawyers, in-house teams, HR professionals, and anyone who works with workplace or commercial conflict and wants structured, practical mediation skills.
Do I need prior knowledge of mediation or ADR?
No. The workshop starts with fundamentals of the Mediation Act, 2023 and builds up to real-case application. Beginners and early practitioners both benefit.